Subject	We agree to provide the quality parts and services
Posted by	Russell@Z1 on February 08, 2012 at 8:24 PM
	This message has been viewed 504 times.
In Reply To	Seriously.... NO WARRANTY?? posted by ZXoltan on February 08, 2012 at 07:38 PM
Message	that customers request and expect. We stand behind the fact that we will deliver no less than what customers pay us for. We are clearly up front and honest about the fact that we do not warranty high performance work. There are too many factors involved that are out of our control. This situation is a perfect example. It is not our goal to have a huge service department with a lot of techs moving a high volume of cars in and out. If somone chooses to bring their car here to Z1, then they have to agree to our service contract. If they are not comfortable with it that is OK we are not forcing our services on anyone. First and foremost Z1 sells parts and we are perfectly content working on a limited number of cars for owners who understand and accept the inherent risks associated. Every day, customers come in and sign our service contract because we are the Z experts and they are in far better hands than a dealership or general repair shop, regardless of our warranty policy. None of this is meant to be harsh or unsympathetic, however we have no interest in misrepresenting our position. I posted our service contract because Z1 wants everyone to be aware before considering bringing cars to us. An educated consumer is truly our best customer. Russell Floyd Z1 Motorsports www.300zx.com 1990+ Nissan Z specialists Used Parts, New parts, Service/Repair and Performance Z1 Motorsports Exclusive Parts Line 2877 Carrollton Villa Rica Hwy Carrollton, Ga 30116 770-838-7777 770-832-9253 (fax)
Follow Ups	My Bad Z1 motorsports Experience - Cedrick Brigham 16:31:36 02/08/12 For $22K you should have Russell's home number..."he's.. - gizmo 16:37:32 02/08/12 From the time I've spent here on tt.net, I've definitely - Multi_Read (MO) 16:39:28 02/08/12 There is more than one side to this story. - John@Z1 16:56:24 02/08/12 Hmmm....So what is the other side? (n/m) - ZXoltan 17:04:11 02/08/12 Hilarious. (n/m) - zmenon 17:47:11 02/08/12 Re: There is more than one side to this story. - Cedrick Brigham 18:04:21 02/08/12 Keep that cell number handy. TTY tomorrow with deatils. (n/m) - John@Z1 18:12:03 02/08/12 they are definitely not known for their customer service - whip 17:03:25 02/08/12 22k and you got a USED motor and BAD turbos?? - new2boost 17:14:48 02/08/12 You think he only got a used motor for $22k? - SactoTodd 18:27:16 02/08/12 It's not a bad turbo the 535s are good. (n/m) - John@Z1 18:33:13 02/08/12 True but 22k seriously?? - new2boost 18:47:33 02/08/12 It left at 16psi due to a decline on dyno tuning. (n/m) - John@Z1 19:01:34 02/08/12 yes, have you tried pricing some of the parts for your build - vulcanrush 20:30:27 02/08/12 Agreed. $22k doesn't go that far especially when you are - Wright (Ca) 20:48:14 02/08/12 Eh.. fair enough. (n/m) - new2boost 21:20:30 02/08/12 But $22k ought to get you a car that works. Z1 is supposed - zellamay 05:47:54 02/09/12 agreed, wheels/tires BBK's, that's what? at least 5 if not 7 - LJZTT 08:34:41 02/09/12 I will point out that he said he got other upgrades too - CoHPhasor 18:40:55 02/08/12 Id be rocking MSP manis, tbs,JWT cams, V3 massives, - new2boost 18:49:57 02/08/12 There was a lot of parts installed. Not just engine - John@Z1 18:56:45 02/08/12 Ok so give us an exact rundown of what went into the - new2boost 19:03:23 02/08/12 No screwing (n/m) - John@Z1 19:12:14 02/08/12 Ok so in a nutshell mods include - Cedrick Brigham 19:30:35 02/08/12 The car must be SEXY! - new2boost 19:40:20 02/08/12 Better than Sexy - Cedrick Brigham 02:14:33 02/09/12 This isn't a Honda, its a Z32 (n/m) - Z_Pilot 16:18:33 02/09/12 shouldn't that be upto the customer to post ? ask him - ztunerz 19:09:40 02/09/12 what's the point of this post? (n/m) - vulcanrush 19:01:19 02/08/12 Re: My Bad Z1 motorsports Experience - !Z! 17:14:48 02/08/12 That's a weak argument...don't assume everyone does - qqqqqqqman 17:25:20 02/08/12 I would say the exact opposite, actually. - dogpile 17:36:01 02/08/12 Dogpile, I some what agree. But I would test the car to see - John@Z1 17:49:55 02/08/12 I have had my new motor in for about 3 weeks - toykoz32 18:13:54 02/08/12 If I did the work myself, yes. If I had someone else do it, - dogpile 18:27:23 02/08/12 Agreed. I babied mine after only spending $9k. - rojoloco (San Diego) 01:14:23 02/09/12 Not taking sides just basically saying somebody is either ly - BoneZ (MD) 22:12:23 02/08/12 I'm sure there's an explanation. - ChaseGrayTT 17:16:51 02/08/12 If you are going to ship your car somewhere and spend - modnar 17:25:25 02/08/12 Re: If you are going to ship your car somewhere and spend - Cedrick Brigham 17:58:52 02/08/12 or Greg & Seb at SpecialtyZ (n/m) - MixManMash 18:13:46 02/08/12 The reason this car has an issue is not from work that we - John@Z1 18:26:17 02/08/12 Cedric is a great guy and was not taken for a ride. - John@Z1 17:44:49 02/08/12 Ay dog ay (n/m) - ChaseGrayTT 18:27:14 02/08/12 LOL, how's the car? You send that Selin device back yet? (n/m) - John@Z1 18:34:19 02/08/12 Nope lol. Just took off the Hell It's Daylights. - ChaseGrayTT 18:40:03 02/08/12 Sounds familiar. They don't even backup the parts that - MixManMash 18:15:05 02/08/12 Seems pretty common for people doing big builds at Z1, but - FuerGrissa 18:20:08 02/08/12 Which people is this a recent thing? - John@Z1 18:31:17 02/08/12 common may be the wrong word, I'll take it back - FuerGrissa 18:59:08 02/08/12 looking back at everything - Cedrick Brigham 18:39:05 02/08/12 It all depends on the condition of your original engine. - CmyZ 18:49:21 02/08/12 Not really. We should have just did a stage 2 block - John@Z1 18:52:49 02/08/12 Right, you "should have just did a stage 2 block". (n/m) - zellamay 20:37:49 02/08/12 "and left the Volk wheels off the ticket" (n/m) - ConVerTT 21:34:43 02/08/12 Lmao... more Z1 Drama..... (n/m) - Zski 18:59:45 02/08/12 More info - Russell@Z1 19:28:27 02/08/12 Seriously.... NO WARRANTY?? - ZXoltan 19:38:46 02/08/12 Why stand behind your work when you can shrug and point at a - Polish 20:00:52 02/08/12 We agree to provide the quality parts and services - Russell@Z1 20:24:39 02/08/12 Seriously, you say "we are the Z experts", and then - zellamay 20:35:37 02/08/12 An educated consumer wouldn't be your customer. (n/m) - Evan(CA) 20:44:25 02/08/12 I was thinking the same thing... (n/m) - FairladyProject93 21:42:07 02/08/12 Ding!!! We have a winner. (n/m) - MixManMash 07:57:58 02/09/12 laughable. Customer has until they get off the lot to notice - FuerGrissa 10:03:15 02/09/12 how can you have NO GUARANTEE?! - SimaYi 19:59:07 02/08/12 Declining a proper tune is always foolishness... - ConVerTT 20:06:59 02/08/12 I agree it would be foolishness but that is not the case - Cedrick Brigham 01:25:16 02/09/12 Your response below seems very credible - ConVerTT 08:22:28 02/09/12 So you put his car on a dyno without his permission . . . . - toykoz32 20:08:45 02/08/12 Re: So you put his car on a dyno without his permission . . . . - ChaseGrayTT 00:29:15 02/09/12 Never heard of him, when I think OG i think Jim Wolfe or - toykoz32 20:54:45 02/10/12 I am glad someone else said it! - ConVerTT 22:17:00 02/11/12 Re: So you put his car on a dyno without his permission . . . . - ChaseGrayTT 05:59:33 02/09/12 Sorry, no excuse here. No matter what the customer says - zellamay 20:21:21 02/08/12 Cliff notes: "Sorry dude, already got your money" (n/m) - Evan(CA) 20:23:57 02/08/12 more like: "We fixed it. He re-broke it" - LJZTT 08:59:33 02/09/12 Russel I look forward to speak with you tomorrow - Cedrick Brigham 01:09:23 02/09/12 you are handling this with a lot of class and patience - vulcanrush 10:59:00 02/09/12 IMHO would have been better if you didn't post at all in the - BigTDogg (MA) 08:21:46 02/09/12 Link to list of parts and services provided for $22K >> - Russell@Z1 12:10:38 02/09/12 Probably a wise decision... - ConVerTT 12:45:43 02/09/12 "However it is at our discretion" - MixManMash 12:50:00 02/09/12 Vuk must be helping with these engine builds. - HighPsi (NorCal) 17:47:58 02/09/12 If you actually read all our posts it should be clear - Russell@Z1 08:52:14 02/10/12 It's clear that this was not an engine build. (n/m) - Russell@Z1 10:02:27 02/10/12 Obviously. - HighPsi (NorCal) 13:39:05 02/10/12 You are proving your own ignornace (n/m) - Russell@Z1 14:50:17 02/10/12 ::Thumbs Up:: Keep up the good work. (n/m) - HighPsi (NorCal) 17:20:33 02/10/12 Pathetic. People need to stop giving Z1 money. (n/m) - Polish 19:37:43 02/08/12 For $22k, it ought to have a brand new IPP motor, - zellamay 20:26:55 02/08/12 Should have gone to ZTuner. (n/m) - ZiNnYc 21:19:14 02/08/12 Or SpecialtyZ (n/m) - FairladyProject93 21:45:53 02/08/12 I would have recommended rebuilding the motor. I will say - ztunerz 18:08:34 02/09/12 Thanks for sharing Cedrick. - BoneZ (MD) 22:20:50 02/08/12 Z1... - Hyjaxe 22:48:31 02/08/12 Actually when u have service done at the Stealership - ZXoltan 06:14:05 02/09/12 most dealerships would touch a z32 now and none would - ztunerz 19:07:53 02/09/12 You'd have to be new to this board, or suffering from - 240Z FeO2 02:39:45 02/09/12 Oh yeah?! Well, I may have alzheimer's, but at least I don't - LJZTT 08:30:21 02/09/12 LOL! (n/m) - Mr.Stacy 11:41:29 02/09/12 No need for further comment, what's done is done - Rob'Z 07:26:14 02/09/12 ^^^^^ - TTZEDHEAD 10:34:31 02/09/12 Installing a used engine. - JMartz 08:28:50 02/09/12 Re: Installing a used engine. - TTZEDHEAD 10:25:13 02/09/12 This was a good engine when installed & when it left Z1 - Russell@Z1 09:00:32 02/10/12 Z1 should know better now than to even sell used/ Jdm motors - Jkova300z 08:53:45 02/09/12 that's one expensive green N.... (n/m) - LJZTT 09:10:32 02/09/12 Handing a kid a 500hp Z freshly redone - eriksu9 09:42:26 02/09/12 It had an acceptable generic tune. Just as many of you are - Russell@Z1 09:18:57 02/10/12 Here is John @ Z1 own words - eriksu9 13:31:18 02/10/12 Correct it didn't have a custom tune and we do recommend - Russell@Z1 14:55:15 02/10/12 The vast majority of the parts and services he paid for - Russell@Z1 10:00:45 02/10/12 Regardless how this turns out... - Z DNA 09:12:43 02/09/12 Devil's Advocate! - TTZEDHEAD 10:14:27 02/09/12 not really, it's pretty obvious, he either picked up a good - LJZTT 12:35:23 02/09/12 >>> - ztunerz 18:21:05 02/09/12 Sorry to hear. If only more people heeded the warnings. (n/m) - SeedyROM 00:20:28 02/10/12
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